The worst thing that can happen to your car while you’re at the Motorway is a breakdown. If you’re on the Great Western Highway or a road that links Leura to Katoomba or Blackheath, traffic conditions can make things get really hot under the bonnet.
If your car is holding up traffic on the M4 or M5 or any Key Arterial Road that connects Sydney, the RTA may get involved and tow your car away for you.
Unfortunately, they won’t do it for FREE. The RTA Towing Charge to you will be $243 – at the minimum – a charge you can avoid if you give us a call soon enough at 1st Choice Towing Sydney.
Wherever You Are In The Motorway, We Are Only Minutes Away From You
Towing Sydney has trucks parked in the Motorway in case of emergency. We’ve deliberately set up a station here due to the volume of calls we get from people whose cars have broken down while driving the Motorway. You could be a Family out on a day trip or back from work. A backpacker or tourist is simply here to take in the sights and scenes. A couple looking for some R&R -a single person looking to get away from it all – if only for a day. If you need help, we’re here at Towing Sydney to give it to you.
Getting yourself a Tow? These are your rights and responsibilities
Your Rights
- You decide where your vehicle will be towed
- You decide who will tow your vehicle
- You can contact anyone prior to signing the towing authorisation form for assistance on where you would like to tow the vehicle to (some contact numbers for insurers are provided on the towing authorisation form)
- You can refuse to accept a tow for any reason (eg if the tow truck is not suitable)
- You can receive a copy of the towing authorisation form from the tow truck driver that includes contact details for the tow truck operator who will be towing your vehicle
- You can receive a quotation for the cost of the towing work from the tow truck driver
Your Responsibilities
- As the owner/driver your main responsibility is to authorise the tow truck driver to tow your vehicle and report the accident to the NSW Police Force immediately. Make sure:
- The location that you want your vehicle towed to is shown on the form and all other details are correct
- You sign the Towing Authorisation form
- The tow truck driver has completed all sections of the form and has also signed the form and provided you with a copy to keep
- All of the costs involved are explained to you (tow fee, excess km, salvage, storage and the surcharge outside business hours).
- If your vehicle is covered by a comprehensive insurance policy, the towing fee may be covered in your claim. You should check with your insurance provider.
- It is your right to choose who will tow the vehicle, where the vehicle will be towed, and to authorise the tow truck driver to tow your vehicle. If you’re unable to give this authorisation, a Police Officer or authorised officer will make the decision.
FAQs: Why Choose Towing Sydney for Your Breakdown Needs
1. Why should I choose Towing Sydney for my breakdown needs?
Towing Sydney is your reliable partner for handling breakdowns on the Motorway and beyond. With our prompt response and professional service, we ensure that you get back on the road safely and quickly.
2. What sets Towing Sydney apart from other towing companies?
At Towing Sydney, we prioritize customer satisfaction above all else. Our experienced team, state-of-the-art equipment, and commitment to excellence make us the preferred choice for handling breakdowns.
3. How quickly can Towing Sydney respond to a breakdown on the Motorway?
With trucks strategically stationed near the Motorway, Towing Sydney can reach you within minutes of your call for assistance. We understand the urgency of the situation and act swiftly to provide help.
4. What types of vehicles can Towing Sydney tow?
Towing Sydney has the capability to tow a wide range of vehicles, including cars, trucks, SUVs, motorcycles, and more. No matter the size or type of your vehicle, we have the expertise to handle it.
5. Is Towing Sydney available for emergency towing services?
Yes, Towing Sydney offers emergency towing services to assist you during critical situations such as breakdowns on the Motorway. Our dedicated team is available 24/7 to ensure that you receive timely assistance.
6. What are my rights when it comes to towing my vehicle?
As a vehicle owner, you have the right to decide where your vehicle will be towed and who will tow it. Towing Sydney respects your rights and works closely with you to meet your towing needs.
7. What are my responsibilities as a vehicle owner during the towing process?
While Towing Sydney takes care of the towing process, vehicle owners are responsible for authorizing the tow and reporting the breakdown to the appropriate authorities. Our team guides you through the process to ensure a seamless experience.
8. Can I choose where my vehicle will be towed to?
Yes, you have the freedom to choose the destination for your towed vehicle. Whether it’s a repair shop, your home, or another location, Towing Sydney accommodates your preferences.
9. How do I ensure a smooth towing experience with Towing Sydney?
To ensure a smooth towing experience, make sure to provide accurate information and authorize the towing process. Our team will handle the rest, keeping you informed every step of the way.
10. Does Towing Sydney provide transparent pricing for towing services?
Yes, Towing Sydney believes in transparency when it comes to pricing. We provide upfront quotes and explain all costs involved, ensuring that you understand the charges before proceeding with the tow.
11. Is Towing Sydney equipped to handle towing needs outside of business hours?
Absolutely, Towing Sydney operates 24/7 to address your towing needs anytime, day or night. Whether it’s a late-night breakdown or an early morning emergency, we’re here to help.
12. Why should I trust Towing Sydney with my breakdown situation?
With years of experience and a reputation for reliability, Towing Sydney is the trusted choice for handling breakdowns on the Motorway and throughout New South Wales. Our commitment to quality service and customer satisfaction sets us apart as the premier towing provider in the region.
Source:
https://www.fairtrading.nsw.gov.au/buying-products-and-services/buying-services/vehicle-towing
Rather be Towing than sorry?
Call us now at Towing Sydney, New South Wales. Just minutes from the Motorway, we will get you out of any jam you may find yourself in.