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How to Choose a Towing Service

Posted on 20th, January 16

When the need for a towing service arises, typically you don’t have much time to review a company. While it is not a situation we expect, Car Towing Sydney recommends that you take the time before you need a towing company to ensure you have a safe and reliable company. When choosing a company, take into consideration the following tips.

Read Reviews on the Company

Towing services are provided when a vehicle needs to be transported. While negative reviews on a company are much more common than positive reviews, simply because consumers often overlook leaving positive feedback, you can gather an idea of how reliable companies are from reading reviews.

When reading reviews, don’t just look at the stars ratings. It is necessary to read the reviews that are both positive and negative to give you an idea of the services rendered by the company. Bad reviews are negative experiences that customers have had with the towing company. They can include their vehicle being damaged during a tow, safety procedures not properly followed, and or bad service.

The Fleet

You also want to ensure that the towing company is properly equipped to handle your type and size of the vehicle.

If, for instance, you are in construction and need heavy equipment transported from one site to another, you need to ensure that the towing company has the type of trucks suited for oversized equipment. Always confirm with the towing service that they are properly equipped to transport your load.

Reasonable Costs

To most consumers, the cost of the towing services is a factor. When contacting different towing companies, ask for an estimate. Most companies will provide a fixed flat rate quote. Once you determine the particulars of your transport, an estimate can then be drawn up.

Roadside Assistance

Many towing companies offer roadside assistance. This is a great service in a towing company as you can save a great deal when they can get you back up and running on the side of the road.

Services included in roadside assistance often include:

    • Gas fill-ups
    • Car lockout solutions
    • Car tyre changing
    • Car battery installations
    • Jump starts
    • Jammed ignition keys


While there is never a good time to be in a situation where towing is needed it is important that you don’t rush to select your towing service provider. Do your research, and be sure that you select one based on not just affordability, but experience and services, as well. The company should be one that is established and has a record of quality towing services.

For more information on towing services, Car Towing Sydney welcomes you to contact one of our towing experts at the number below. We are available for both assistance in questions, as well as to discuss and schedule your towing services. We can also be reached through our “Get a Quote” form located on our web page.

Call us today at 0410 516 161